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Visiting CMA with COVID-19 Precautions

Canton Museum of Art Welcomes You Back! Here's What You Need to Know When Visiting CMA . . .

We are pleased to welcome visitors back inside our galleries, but we want to do so safely. The health and welfare of our visitors and staff is of utmost importance, and we are following new protocols, procedures, and guidelines to help reduce the spread of the virus and keep you safe and comfortable during your visit. Please read below for details . . .


Hours, Admission & Advance Timed Ticket Reservations

• CMA is now open and back to normal business hours: Tuesday - Thursday from 10:00am-8:00pm, Friday-Saturday from 10:00am-5:00pm and Sunday from 1:00pm-5:00pm, closed on Mondays. 

• Timed ticket reservations are required in advance to visit the Museum (for both general admission and member admission). There will be limited capacity in the galleries at any given time to facilitate social distancing. We thank you in advance for your patience and understanding to protect yourself and others.


• Timed tickets are available in 15 minute intervals starting with our opening time until one hour before closing time. Get your ticket reservations here.


• The first hour, the 10 – 10:45 a.m. time slot, is reserved for seniors and other high-risk visitors, or those simply observing extra caution.


• Tickets are on a first come, first-served basis, reserved online in advance. There is no guarantee of admission for walk-up visitors.


• There is no need to print your ticket. Save your confirmation email and check in at the Patron Services Desk with your name.



• Thank you to our Members! You will continue to receive free admission to all exhibitions.


• Museum Members will need a dated timed ticket to visit.


•  Members still receive a 20% discount on classes, and a 10% discount in the Artisan Boutique.


• The support of our Members is vital to CMA's exhibition and education programs. Renew or purchase a new membership online here!


What to Expect When Visiting: New Procedures & Guidelines

A lot has changed over the several several months, and will likely be in effect for months to come. As we welcome everyone back inside the galleries to enjoy art in person, we also want everyone to be fully informed on what to expect. Safety first = a comfortable experience for all.


  • First and foremost, if you are not feeling well, or exhibit any of the symptoms of COVID-19, or have been around anyone who has, please stay home. You can visit us another day and you can still enjoy CMA From Home.
  • Everyone needs a timed ticket reservation for entry. Please reserve in advance online. Walk-in admissions cannot be guaranteed.
  • There is one entrance/exit to the Museum, through the Cultural Center for the Arts doors off 1001 Market Avenue North, and then the main Museum doors inside. These are separated and will be designated for entrance and exit. There is a dedicated entrance for "Staff Only".
  • Please check-in with your reservation confirmation / name at CMA’s Patron Services Desk upon entry. Our staff will assist with verifying tickets and answering any other questions about your visit.
  • Hand sanitizing stations are located throughout the Museum, including upon entry and exit.
  • Acrylic partitions have been installed at the Patron Services Desk to protect both staff and visitors.
  • Masks are required by all staff. All of our visitors must wear a mask. Please help protect our staff and each other by reducing the spread of germs. Single-use masks will be available for $1.00 (less than cost) at the Patron Services Desk upon request.
  • Visitors to the Artisan Boutique are limited to three at a time, and will be required to use hand sanitizer upon entry. Surfaces will be sanitized immediately after visits. If you wish to visit the Boutique, please observe social distancing and await the next available entry slot.
  • Signage is placed throughout the Museum designed to keep you informed about CMA health and safety protocols and processes.
  • Floor markings, stanchions and signage will facilitate social distancing and traffic flow in the lobby and galleries. Galleries have one-way traffic flow, noted with signage and directional floor markings. Please maintain 6 feet or more between unrelated groups at all times, and please yield at entry and exit points where necessary. Be kind, and be safe!
  • Galleries have capacity limits posted. Please enjoy the art while remaining aware of your surroundings and others for traffic flow. A staff member will be in the galleries to answer any questions and monitor traffic flow.
  • For exhibitions with security stanchions installed on the floor, please respect your distance from the art — and remember, no touching!
  • Restrooms are open and will be checked and cleaned on an hourly schedule throughout the day, and touchless options are being installed as they become available.
  • Facilities staff will be sanitizing surfaces throughout the Museum during open hours, including door handles, door frames, and bench seats in the lobby (limited seating is available).
  • All visits to the galleries will be self-guided, as tours are unavailable. The high-touch Education Station activities in the Museum lobby are not available at this time.
  • Large bags are prohibited, as well as outside food and beverage. Water fountains and vending machines will remain closed. Small bags and childcare items are allowed.
  • CMA’s “Canton Museum of Art Magazine” is available in printed form for Winter 2020. It is also available digitally on the CMA website under the Explore the Museum link.
  • All tours are self-guided. Docent-led tours and groups are currently suspended.
  • The Museum’s spaces remain closed to all larger event gatherings and rentals until further notice.
  • All staff members are trained in appropriate health and safety measures, and conduct daily health checks prior to coming to work.
  • CMA staff continues to work remotely and on stagged schedules to reduce risks of exposure. If you are seeking a specific staff member, please check the Staff Directory here and call or email (preferred). Meetings inside the Museum offices remain suspended until further notice.
  • The Museum will continue to offer virtual art experiences online, with our CMA From Home and social media sites. Find out more below.
  • CMA is monitoring the COVID-19 situation regularly and will modify its protocols and processes as new information from state and local officials and the CDC becomes available. Stay informed and up-to-date at coronavirus.ohio.gov.
  • Please check back here and on our social media platforms for more details on reopening. thank you for your support, patience, and understanding as we work together to help all of our community stay safe and healthy. Welcome back to CMA – “Where Art Meets Life”

CMA From Home

CMA From Home: Go virtual with your CMA throughout this temporary closure! Look for us on Facebook every Wednesday at 12 noon for Live events, and throughout the week as we post additional content.  You can also Explore the Museum’s Collection in our online collection area. Plus, Museum To Go virtual tours and art-making activities, art therapy relaxation, and other content is being regularly posted at our CMA From Home page here.

CMA COVID-19 Measures & Public Resources

In response to the rapidly changing Coronavirus (COVID-19) developments in our region and community, the Canton Museum of Art (CMA) is following guidance from our public health authorities as well as government recommendations, including continuing to proactively clean all public spaces and surfaces, encouraging staff to work from home, and reminding everyone about the importance of frequent hand washing.


Preventative Actions from the CDC to help prevent the spread of the virus:


  • Wash your hands with soap and water for at least 20 seconds, especially after going to the bathroom, before eating, and after blowing your nose, coughing, or sneezing.
  • If hand washing is unavailable, use hand sanitizers.
  • Avoid touching your eyes, nose, or mouth.
  • Cover your cough or sneeze with a tissue, then throw it in the trash. Wash your hands afterward.
  • Stay home if you are sick.
  • Avoid close contact with people who are sick.
  • Clean and disinfect frequently touched objects and surfaces.


We encourage you to stay informed about COVID-19. Here are links to additional health resources:

Centers for Disease Control and Prevention - https://www.cdc.gov/coronavirus/2019-ncov/index.html

Ohio Department of Health - https://odh.ohio.gov/wps/portal/gov/odh/know-our-programs/Novel-Coronavirus/2019-nCoV

World Health Organization - https://www.who.int/emergencies/diseases/novel-coronavirus-2019/travel-advice


More information from Canton / Stark County Ohio public health authorities:


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